Questions & FAQs
Need Help? Frequently Asked Questions
Health & Beauty Benefits XO
love yourself & your body®
Our chocolates are not just a treat, they’re a luxurious way to indulge while enhancing your beauty. Infused with collagen, our chocolates support your skin, hair, and nails, promoting a radiant glow from the inside out.
You get the best of both worlds
Delicious smooth dark chocolate and beauty benefits exclusively hand-crafted for women xo.
ILOVEUBABE® Exclusive Women’s Collagen Infused Beauty Chocolate is your daily chocolate fix formulated to enhance your beauty, nurture your skin & boost your mood.
Our luxurious collagen infused beauty chocolates are a delicious & convenient way to indulge in chocolate self-love while nourishing your body, mind & soul from the inside out xo.
+ 100% ALL NATURAL - Our chocolates are 100% Natural and do not contain artificial or synthetic additives xo
+ NO ARTIFICIAL COLOURS - Our chocolates do not contain any artificial colouring agents xo
+ NO ARTIFICIAL FLAVOURS - Our chocolates do not contain any artificial or synthetic flavouring xo
+ NO ARTIFICIAL PRESERVATIVES - Our chocolates do not contain any kind of artificial ingredients xo
+ 100% GLUTEN FREE - Enjoy without worry xo
+ 20% LESS SUGAR - Our collagen infused chocolates have at least 20% less sugar compared to standard confectionery milk chocolate treats, offering a more balanced option for women seeking a luxurious yet more health-conscious indulgence xo
+ COLLAGEN INFUSED - Collagen helps provide anti-ageing skin elasticity & health & will strengthen your hair & nails xo
+ SMOOTH DARK CHOCOLATE - Rich in fibre, iron, magnesium, copper & manganese xo
+ PROTECTS YOUR SKIN - The flavanols in dark chocolate can protect against sun damage, improve blood flow to the skin, and increase skin density and hydration xo
+ POWERFUL SOURCE OF ANTIOXIDANTS - Antioxidants may reduce the risk of many diseases, including heart disease & certain cancers xo
+ RICH IN COCOA FLAVANOLS - Flavonoids possess a number of medicinal benefits, including anticancer, anti-inflammatory, & antiviral properties xo
+ BIOACTIVE COMPOUNDS - The bioactive compounds in cocoa may improve blood flow in the arteries and cause a small but statistically significant decrease in blood pressure xo
+ IMPROVES BRAIN FUNCTION - Cocoa or dark chocolate may improve brain function by increasing blood flow. It also contains stimulants like caffeine and theobromine xo
+ SUPERFOOD - Dark chocolate is one of the most highly rated superfoods packed with nutrients xo
+ SUSTAINABLY SOURCED CHOCOLATE - Our 55% cocoa is environmentally friendly & socially responsible xo
+ PROUDLY MADE IN MELBOURNE, AUSTRALIA
+ You don’t need to cut sugar out of your life at all :) That would be boring! Different health organisations have different recommendations for the amount of sugar you should limit yourself to per day, but they all agree that there’s room for sugar in a healthy diet.
CLICK HERE for our detailed health benefits & ingredients glossary xo.
Collagen is known to improve skin elasticity, reduce wrinkles, and promote a youthful glow. By incorporating collagen into our chocolates, we’ve created a tasty, guilt-free beauty boost that helps you look and feel your best, everyday xo.
+ Our Collagen Hydrolysate contributes to the maintenance of normal/healthy skin elasticity, firmness and skin integrity xo.
+ Our Collagen Hydrolysate supports digestive balance, maintaining gut tissue integrity and overall gut health xo.
+ Our Collagen Hydrolysate supplementation supports collagen synthesis within the body to replenish collagen lost stores xo.
+ Our Collagen Hydrolysate is a pure source of protein and may reduce muscle soreness, inhibit inflammation, and improve connective tissue integrity xo.
+ Our Collagen Hydrolysate may assist in the prevention and treatment of muscle, cartilage, connective, and bone tissue injury or degeneration xo.
SKIN XO
Dark chocolate is rich in antioxidants, particularly flavonoids, which help protect the skin from UV damage & improve blood circulation. This promotes a smoother complexion, reducing fine lines & keeping the skin hydrated, which contributes to a natural glow.
HAIR XO
Dark chocolate contains essential minerals like copper, iron, & zinc, which contribute to stronger hair growth by improving blood flow to the scalp & nourishing hair follicles. This results in healthier, shinier hair.
NAILS XO
The high magnesium content in dark chocolate helps strengthen nails by supporting keratin production, leading to stronger, less brittle nails. Additionally, it improves circulation, which promotes nail growth & health.
Does dark chocolate give the face a radiant glow?
Absolutely! The antioxidants in dark chocolate boost blood circulation to the skin, leading to increased oxygen supply & hydration. This results in a more radiant, youthful-looking complexion, giving your face a healthy glow xo.
Yes XO. Dark chocolate contains compounds like serotonin & endorphins, which are natural mood boosters. It also helps reduce cortisol (the stress hormone) levels, which not only improves mood but can have a calming effect on both body & mind xo.
Dark chocolate is considered "food for the gods" because of its ancient associations & rich symbolism. The phrase originates from the Latin name for the cacao tree, Theobroma cacao, where Theobroma translates to "food of the gods." Here's why xo:
Ancient Civilizations' Reverence: The Mayans & Aztecs believed that cacao was a divine gift from the gods. In their cultures, it was used in religious rituals, sacred ceremonies, & as a currency, highlighting its preciousness and value.
Mythological Roots: According to Aztec mythology, the god Quetzalcoatl gifted cacao to humans after stealing it from the gods. This gave chocolate a divine status, reinforcing the idea that it was meant to be consumed by royalty & the elite.
Rich and Luxurious Taste: Dark chocolate's complex, luxurious flavour, & the deep satisfaction it brings contribute to its divine reputation. It was once consumed only by rulers, warriors, & priests, further associating it with nobility and divinity.
Health and Pleasure Combination: Dark chocolate not only provides sensory pleasure but also offers numerous health benefits, such as improved mood & enhanced beauty. This dual role of indulgence & nourishment elevates it beyond ordinary food, almost like a gift from the gods.
The blend of history, myth, & unique qualities has cemented dark chocolate’s reputation as a sacred & extraordinary food xo.
Absolutely XO. Our exclusive chocolates are hand-made with high-quality dark chocolate, which is packed with antioxidants. Combined with the beauty benefits of collagen, they make a perfect treat for women who want to indulge without compromising their health and wellness goals xo.
+ Our Collagen Hydrolysate contains 100% natural, unblended, and unflavoured hydrolysed collagen peptides. So no hidden nasties, fillers or binders xo.
+ Our Collagen Hydrolysate contains smaller pre-digested peptides compared to those found in intact proteins, allowing them to be absorbed by the body more rapidly, thus maximising nutrient delivery to cells xo.
+ Our Collagen Hydrolysate is independently tested for shelf life stability, gluten, and heavy metals xo.
Absolutely XO. Our ILOVEUBABE XO® chocolates are completely safe for pregnant women to enjoy. They are hand-crafted with carefully selected ingredients that not only taste incredible but also prioritize health & wellness. Plus, our chocolates are 100% gluten-free, ensuring that women with dietary sensitivities can indulge without worry xo.
Enjoying one or two of our chocolates daily allows you to reap the long-term benefits of both dark chocolate & collagen. As part of your daily or weekly health & beauty routine, our chocolates provide a consistent, delicious way to nourish your skin, hair, and nails, helping you look radiant and feel confident xo.
Our chocolates are hand-crafted exclusively for women, combining luxury, indulgence, and self-care. Whether you’re gifting a friend or treating yourself, these chocolates send a powerful message of beauty, empowerment, and self-love - perfect for any special occasion xo.
General Questions
We hand-craft ILOVEUBABE XO® Exclusive Women’s Chocolate in our boutique chocolate facility, located in Melbourne.
Proudly Australian Made
Yes XO! You have the option to send ILOVEUBABE XO® products as gifts. Try our FEMME Gift Creator - click here or simply provide the recipient's address under the 'Shipping' section and use your own address for the 'Billing' details.
Simply navigate to the checkout page where you'll find a section labelled 'Gift card or Discount code'. Input your VIP discount code there and select 'Apply'. This allows you to see your savings before proceeding to the payment page.
*Note: You can use only one discount code per order. If you have several items with different codes, it's best to make separate orders. Certain discounts are automatically reflected in the slashed prices displayed on product pages. If a code does not apply, double-check to ensure you've entered the correct code.
Typically, it's recommended to store chocolate in a cool, dry, dark environment. During hot weather, refrigerate your chocolates until the temperature drops.
Make sure to store them in a sealed container to prevent moisture or odours from altering their texture and flavour. If chocolate melts and solidifies, it might develop a grainy appearance due to losing its temper. While it remains safe and nutritious to consume, its texture might feel different in your mouth.
If you're passionate about endorsing our exclusive products & feel that your dedicated followers align with our brand values, please reach out to us now using this link:
CLICK HERE to become an Ambassador
How does our chocolate subscription service work?
Simply select the ‘Subscribe & Save’ option at checkout for any of our exclusive chocolate gift boxes and you will recieve an ongoing 10% discount for the term of your subscription xo.
Requires a minimum recurring expenditure of $99 for free delivery.
Enjoy up to 10% discount on each purchase.
Monthly deliveries are automated.
Adjust or postpone your delivery date.
Substitute, include, or exclude items as needed. Commitment period of at least 3 months.
Please do not hesitate to get in contact with our caring team if you have any further queries.
Please email support@iloveubabe.com and our Customer Support Team will get back to you as soon as possible.
CLICK HERE to contact us now.
Orders
We are sorry to hear this! Please send our Customer Support Team an email detailing the issue here at support@iloveubabe.com from Monday to Friday 9am–5pm AEST.
We will work to find a resolution as quickly as possible.
CLICK HERE to contact us
You can contact us through our contact page! We will be happy to assist
CLICK HERE to contact us now, we’ll get back to you promptly & typically within 24 hours.
Payments
For online purchases, we accept payments through:
Debit/Credit Cards (Visa, Mastercard, American Express)
PayPal
Apple-Pay
G-Pay
Afterpay
Zip-Pay
Alipay
WeChat-Pay
Gift Voucher (Limit of one voucher per order)
Using Afterpay:
Afterpay offers a payment solution where you can split your purchase into four equal payments, scheduled bi-weekly. There's no interest, and you'll receive your items immediately. For more details, refer to the Afterpay terms here*.
Steps to Use Afterpay:
Choose Afterpay as your payment option at checkout. You'll be sent to the Afterpay platform to finalise your purchase. This service is available exclusively for Australian online transactions.
Log in or create an Afterpay account to verify your purchase.
You'll then return to the ILOVEUBABE XO® site to confirm your order.
Requirements for Afterpay:
An Australian credit or debit card.
Being 18 years or older.
Residing in Australia.
Is Afterpay applicable to all purchases?
Afterpay is available only for online transactions within Australia, limited to orders up to $1,000 and subject to Afterpay's credit check.
Shipping & Deliveries
We partner with Australia Post for most of our shipments.
Fast, Free Australia Wide Shipping On All ILOVEUBABE XO® Chocolate Orders Over $99
Your ILOVEUBABE XO® Chocolate Gift should arrive within 2-4 business days after it departs from our Melbourne Boutique Chocolate Facility.
For all ILOVEUBABE XO® Chocolate orders placed Monday to Friday before 9:00am (AEST), shipping occurs the same day (excluding public holidays). All other ILOVEUBABE XO® Chocolate Orders are processed and dispatched the following business day.
Please note that with Next Day Delivery, shipping operates exclusively from Monday to Friday. Orders made after 9 am on Friday until Sunday will be dispatched the following Monday.
ILOVEUBABE XO® Delivery Information
Australia Post Standard Delivery
Free for orders over $99 or $15.95
VIC, NSW & ACT up to 4 days
QLD, SA & TAS up to 6 days
WA up to 9 days
Australia Post Express Same Day Delivery
Metro Melbourne $24.95
Same day if placed before 9am Mon to Fri
DHL Express Delivery
Metro locations (excl. TAS & WA)
3 business days if placed before 1pm Mon-Fri
*Please note our minimum order value for shipping is $49.00 xo.
ILOVEUBABE XO® Chocolate Tracking Information
Upon dispatch of your order, you'll receive an ILOVEUBABE XO® chocolate shipping confirmation email containing a downloadable link for your tax invoice.
Expect an SMS notification sent to your mobile number specified in your shipping details within 24 to 48 hours, providing further delivery details. This message will feature a tracking link to monitor your delivery status.
ILOVEUBABE XO® General Chocolate Delivery Information
Chocolate delivery time frames are estimated and do not include order processing times.
Standard processing time for orders is 2-4 business days for dispatch, excluding Same Day Delivery and DHL Express which are processed the same or next day.
No chocolates are dispatched on weekends, Victorian and National Public Holidays.
ILOVEUBABE XO® cannot be held responsible for unforeseen circumstances affecting delivery schedules such as severe weather, service interruptions, heavy traffic, etc.
You can also contact us through our contact page! We will be happy to assist you.
Refunds & Returns
At ILOVEUBABE XO®, we prioritise the quality of our products. While we cannot offer exchanges or refunds for perishable chocolate goods, we are committed to addressing any issues with your order promptly and ensuring your satisfaction. Please review the following criteria for a refund request.
Refund Criteria
1. You may be eligible for a full refund of the product cost if one of the following criteria applies to the products delivered to you:
The products received are different from what you ordered.
The delivery contains an incorrect quantity; or
You do not receive the products ordered, excluding cases where the non-delivery is due to incorrect delivery address details provided by you.
Return Process
2. If you meet the refund criteria, we will coordinate the return of the products. Please contact our customer service team to initiate the return process.
We reserve the right to determine the refund method at our discretion.
For further details and instructions, please refer to our comprehensive Terms and Conditions. We recommend reviewing them carefully before placing an order on our website, as they govern all purchases made through this platform.
If you are not happy with your experience online, please contact us here and we will work to resolve your concerns as soon as possible XO.
CLICK HERE to contact us now.
Our Product Guarantee
Collagen Infused Beauty Chocolate Just For Women XO
At ILOVEUBABE XO®, we are not only just passionate about crafting exclusive women’s chocolates; we are committed to empowering and celebrating women. Our product guarantee goes far beyond delivering exceptional taste and quality chocolates.
Here's why you can trust in our commitment to your well-being.
Our World Is Just For Women +Chocolate XO
We take pride in creating chocolate exclusively made for women. We understand the unique needs and desires of women when it comes to indulging in delicious treats. Our chocolates are thoughtfully crafted to cater to your preferences, ensuring a delightful experience that resonates with your feminine spirit.
Be Better, Be Bold XO
We believe in the importance of loving yourself and embracing your body in all its beautiful forms. Our chocolates are a symbol of self-care and self appreciation. With every bite, you can savour the joy of treating yourself and celebrating your individuality.
Love Yourself & Your Body XO
Our chocolates are not only a delight for your taste buds but also a source of nourishment for your mind and body. We carefully select natural ingredients that provide a wholesome experience. With each indulgence, you can feel good about nourishing your body with high-quality ingredients.
Anything Is Possible XO
We recognize that chocolate has the power to uplift spirits and bring comfort during various moments in life. Our chocolates are created with the intention of offering a moment of bliss and relaxation. Whether you need a pick-me up or a moment of indulgent self-care, our chocolates are here to soothe your soul.
We All Must Find A Way To Win XO
We prioritize sustainability and ethical practices in every step of our chocolate production. Using responsibly sourced cocoa, we aim to minimize our environmental impact. By choosing ILOVEUBABE XO®, you support a sustainable and mindful chocolate experience.
Just For Women XO
We curate a range of unique flavours that excite the senses and awaken your taste buds. Each chocolate is a fusion of creativity and culinary love, resulting in a symphony of flavours that captivate your palate.
Made In Melbourne Australia XO
We prioritize freshness and carefully package our chocolates to preserve their quality during transit. From the moment they leave our facility to the moment they reach your doorstep; we ensure that each piece arrives in perfect condition.
100% All Natural XO
We are dedicated to promoting sustainability and ethical practices in the chocolate industry. Our cocoa is sourced from fair trade farms, ensuring that farmers receive fair compensation for their hard work while preserving the environment.
Tastes Incredible XO
Your satisfaction is at the heart of our product guarantee. If you have any questions, concerns, or feedback, our dedicated customer support team is here to provide assistance. We value your experience and strive to exceed your expectations with every interaction.
Jamie Lee xo, Founder
ILOVEUBABE XO®
Corporate Chocolate Gifting
We have a dedicated corporate concierge team who will help you find the right corporate gift for your business & brand.
ILOVEUBABE XO® offers Luxurious, exclusive, glamourous & personalised co-branded corporate chocolate gift creations for Companies, Brands, Businesses, Special Corporate Events, Seasonal Gifting, Team Members, Staff, Loyal Customers and beyond.
We offer a range of customisation options to feature your logo, branding and colours on our exclusive chocolates.
Contact us now on tel: 0408 562 868
Contact us now via email: support@iloveubabe.com
You can also contact us through our contact page! We will be happy to assist you.
CLICK HERE to contact us now.
Become A Stockist
We have a wide range of products across a variety of price points to suit all business needs, and a fully dedicated wholesale team.
For more information and to explore the possibilities, simply email support@iloveubabe.com and our dedicated support team will provide you with a prompt response and personalised assistance.
Click the following link below to review our wholesale terms and conditions:
CLICK HERE to work with us now.
Become A VIP & SAVE
Simply click the following link below to join our Ultra Exclusive VIP Membership now & never pay full price again XO!
CLICK HERE to join our Ultra Exclusive VIP Program.
Gift Cards & Vouchers
You can find the ILOVEUBABE XO® E-Gift Cards right here*.
Whether it's for yourself or a loved one, you have the option to select various denominations, with a maximum value of $1000.00
*Note: E-Gift Cards from ILOVEUBABE XO® can only be used to purchase our delicious treats on the ILOVEUBABE XO® website.
You can purchase ILOVEUBABE XO® E-Gift Cards right here*.
To send one, choose your desired amount and click 'SEND GIFT CARD'. Provide the recipient's information and select the delivery date, either immediately or for a future time. Once the recipient views the email with your gift, you will receive a notification confirming the delivery of the E-Gift Card.
Simply enter the E-Gift Card code where indicated during checkout to complete your purchase.
You do not have to use the entire value of the E-Gift Card in one purchase. Any remaining balance will stay linked to the E-Gift Card code for future transactions.
Nonetheless, ensure you utilise the full amount of the E-Gift Card before the card's dedicated expiration date.
You can check the balance on your ILOVEUBABE XO® E-Gift Card by clicking the link here*.
ILOVEUBABE XO® - Gift Card Terms and Conditions
ILOVEUBABE XO® E-Gift Cards are non-refundable for changes of preference.
Lost, stolen, or modified ILOVEUBABE XO® E-Gift Cards cannot be replaced or refunded.
Balances on ILOVEUBABE XO® E-Gift Cards that persist post-expiration are non-refundable.
ILOVEUBABE XO® E-Gift Cards are valid for up to three years from their purchase date.
Unfortunately, any balance remaining after the expiry date will also expire and cannot be refunded.
Careers Join Our Team
Please click the following the link below to apply or alternatively contact us now via email at support@iloveubabe.com
CLICK HERE to join our Glam Team.
Contact, Help & Support XO
You can contact us through our contact page! We will be happy to assist you.
CLICK HERE to contact us now xo.
How Can We Help?
Quick Contact XO
Contact Our Customer Support Team
Monday to Saturday*
9:00am - 5:00pm (AEST)
Shop Collagen Infused Chocolate Gift Box Collections XO
Shop Collagen Infused Beauty Chocolate Just For Women XO
ILOVEUBABE XO® Exclusive Women’s Luxury Collagen Infused Beauty Chocolate Australia supports women to be better, bold, courageous & strong. Our premium, luxurious chocolates are crafted to empower your physical & emotional well-being, energise your body & mind and improve your focus, performance & endurance. ILOVEUBABE XO® specialises in gourmet chocolate gifts for women, corporate gifts, premium chocolate POWERPRALINES®, beauty chocolate gift boxes, classic her chocolate assortments and handmade luxury chocolates, all made daily xo. Our exclusive women's fine chocolates and chocolate gift boxes are hand made in Melbourne, Australia. This is a one stop women's chocolate shop for the chocolate enthusiast! Premium women’s personalised & customised chocolate gifts include Fast Australia Wide Chocolate Shipping with free chocolate love delivery on all orders over $99.