Your privacy is important to us. This statement outlines the privacy policy of ILOVEUBABE XO® Pty Ltd ("we," "our," or "us") on how we use and manage personal information provided to or collected by us.

Privacy Principles

We are bound by the Australian Privacy Principles contained in the Commonwealth Privacy Act and are compliant with the Privacy Amendment (Enhancing Privacy Protection) Act 2012. We may, from time to time, review and update this Privacy Policy to ensure it remains appropriate to the changing business environment, new laws, and technology.

What kind of personal information do we collect and how do we collect it?

The type of information we collect and hold includes (but is not limited to) personal information, including sensitive information, as follows:

• Name, address, email, and phone numbers of people ordering our products.

• If you have contacted us via Instagram, we may ask for your Instagram name in relation to your feedback. We will also ask for your consent if you want to provide a before and after photo and written information about your experience with the products and programs.

• We collect personal information when you respond to any pop-ups on our website inviting you to join our mailing list.

Personal information you provide:

We generally collect personal information from our website ordering process or any feedback you give us via Instagram. All information is collected electronically through our website. If you tag us on social media or like us on Facebook, you are deemed to have provided that content, including any photographs, to us. If we re-tweet your tweet, you are deemed to have provided that tweet to us.

How do we use the personal information you provide?

We will use the personal information we collect from you for the primary purpose of collection, and for such other secondary purposes that are related to the primary purpose of collection and reasonably expected, or to which you have consented.

Purposes of collection:

Our primary purposes of collection are to facilitate and complete any order you have for our products and programs, to deliver our products and programs to you, and to handle any feedback on Instagram. We may also use your personal information for marketing purposes if you have consented.

Job applicants, staff members, and contractors:

In relation to personal information of job applicants, staff members, and contractors, our primary purpose of collection is to assess and (if successful) engage the applicant, staff member, or contractor, on a case by case basis. The purposes for which we use personal information of job applicants, staff members, and contractors include administering their employment or contract, compliance with legal obligations, and insurance purposes.

Marketing:

As we use Campaign Monitor for marketing, you can delete yourself from any mailing list if you no longer want to receive the information and we will provide you with an opt out.

Who might we disclose personal information to?

We may disclose personal information, including sensitive information, held about an individual to:

• Other users of our website or Instagram if you have consented to this.

• Shopify and PayPal to process your payments, as they have their own privacy policies.

Sending information overseas:

We may use overseas providers of IT services, including servers and cloud services, to securely store personal information.

Management and security of personal information

We have implemented measures to protect the personal information we hold from misuse, loss, unauthorised access, modification, interference, or disclosure. We use various methods, including locked storage of paper records and passworded access rights to computerised records.

When you use our website, having your cookies enabled allows us to maintain the continuity of your browsing session and remember your details when you return. We may also use web beacons, Flash local stored objects, and JavaScript. If you adjust your browser settings to block, reject, or delete these functions, the webpage may not function optimally. We may also collect information about your IP address, although this may not identify you.

Updating personal information

We endeavour to ensure that the personal information we hold is accurate, complete, and up-to-date. You may seek to update your personal information held by us by contacting the customer support team of ILOVEUBABE XO® Pty Ltd at any time.

Accessing personal information

Under the Commonwealth Privacy Act, you have the right to obtain access to any personal information we hold about you and to advise us of any perceived inaccuracy. To make a request to access your personal information or update it, please contact the customer support team at ILOVEUBABE XO in writing. We may require you to verify your identity and specify what information you require. While no fee will be charged for accessing your personal information or making a correction, we may charge a fee for retrieving and copying any material if the information sought is extensive.

Retention of personal information

We retain personal information that is no longer required for marketing purposes. Under our destruction and de-identification policies, we de-identify or destroy personal information that is no longer needed.

Enquiries and Privacy Complaints

If you would like further information about how we manage the personal information we hold, please contact our customer support team. If you have concerns, complaints, or believe there has been a breach of privacy, please reach out to our customer support team. We are here to address your concerns and provide assistance. We will carefully listen to your concerns over the phone and, if necessary, arrange a meeting to discuss the matter further.

If you are not satisfied with our response to your complaint, you have the option to refer it to the Office of the Australian Information Commissioner.

Contact Information: Email: enquiries@oaic.gov.au

Telephone: 1300 363 992

Fax: +61 2 9284 9666

Website: https://forms.business.gov.au/aba/oaic/privacy-complaint-/

Shop ILOVEUBABE XO® Exclusive Women’s Collagen Infused Beauty Chocolate

ILOVEUBABE XO® Exclusive Women’s Luxury Chocolate support women to be better, bold, courageous & strong. Our premium, luxurious chocolate love & confections are crafted to empower your physical & emotional well-being, energise your body & mind and improve your focus, performance & endurance. ILOVEUBABE XO® specialises in gourmet chocolate gifts for women, corporate gifts, premium chocolate POWERPRALINES®, beauty bites chocolate gift boxes, classic her chocolate assortments and handmade luxury chocolates, made daily xo. Our exclusive women's fine chocolates and confections are hand made in Melbourne, Australia. This is a one stop women's chocolate shop for the chocolate enthusiast!  Premium women’s chocolate gifts & Fast Australia Wide Chocolate Shipping with free chocolate delivery on all orders over $99.

SHOP NOW XO